Design Thinking is an iterative process in which we seek to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding. At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.

The five-stages of the Design Thinking model

1. Empathise – with your users

2. Define – your users’ needs, their problem, and your insights

3. Ideate – by challenging assumptions and creating ideas for innovative solutions

4. Prototype – to start creating solutions

5. Test – solutions